Contact information

Last updated: 5 October 2026

Store and seller

Store name: Spirits Reserve
Legal seller: Brayden Tyler Dunn
Business structure: Individual trading as Spirits Reserve
Country of establishment: Canada
Website: https://spiritsreserve-co.com

Contact details

Email: support@spiritsreserve-co.com
Telephone: +1 519 539 9563

Business and correspondence address:
1-729 Hounsfield St
Woodstock, ON N4S 1P3
Canada

Customer service

For order enquiries, delivery issues, cancellation requests, refund requests or complaints, email support@spiritsreserve-co.com.

Include your order number or other information that allows us to locate the purchase, together with a brief description of your enquiry.

Do not send complete payment card numbers, card security codes or passwords.

Customer support uses Replyna for AI-assisted responses. If a response does not resolve your concern, request further review by email.

Sales and payments

Delivery market: Australia only
Store currency: Australian dollars, AUD
Card statement descriptor: spiritsreserve

Shipping and refunds

Products are dispatched directly from China by a third-party supplier.

Processing takes approximately 2 to 3 days. Shipping generally takes 7 to 15 days after dispatch.

For approved refunds, you do not need to send the product back. Contact us before disposing of an item so that any reasonably necessary assessment can be completed, unless retaining it would create a safety risk.

Full details are available in our Shipping policy and Return and refund policy.